Club Policies

  • FAQ and Guidelines for using our Online Court Booking System & Membership Registration

    Can be found on our FAQs & Guideline Page

    FAQ Page

General Rules

  • Club rule of thumb

    3 courts are available for random play with few exceptions.

  • Adult priority times

    Adults have priority Monday to Friday, 6pm - 11pm. Juniors are unable to book courts on the online booking system during these times. If a junior member wishes to play with an adult member during this time, the adult member will have to book the court online and add the junior member to the booking.

  • Public hours

    UTC is a community tennis club, and we welcome those in the community to come out and enjoy our courts. Public hours are back with new days and times:

    1. Tuesdays 12pm - 4pm on courts 1-4

    2. Saturday 6pm - 10pm on courts 1 & 2

    Please note: public hours are not in effect for the month of April and early May 2023 while the clubhouse is not monitored.

  • Pros

    Only designated teaching pros under contract with UTC are permitted to teach for a fee at UTC.

  • Guest policy

    No guests are allowed at this time.

  • Hoppers and Ball machines

    Hoppers/Ball Machine are only allowed in courts 8/9 with the divider, when there are no lessons and during non-prime hours on Weekdays.

  • Court Booking Rules

    Updated Booking Rules as of July 1st, 2024

    1. Court booking is open 6 days in advance at 12pm. For example, you can book a court for the following Sunday, at 12pm the Monday before. During regular season we allow members to hold or be part of 3 active booking , but it will be monitored and adjusted based on courts availability in different time of the season.

    2. Only members who have booked online will be permitted on the courts (outside of public hours and whiteboard booking hours). Singles & Doubles play only - no guests allowed until further notice.

    3. Court time is limited to 1 hour for singles and 2 hours for doubles. Four (4) members names are required for doubles bookings and at least two (2) members names are required for singles bookings. Members must vacate the court immediately after their booked time if others are waiting to play.

    4. Adults priority play time is Monday to Friday 6pm - 11pm. Juniors are unable to book a court after 6 pm during the week, however, can play with an adult.

    5. Court cancellations are required 12 hrs before the booked time. Reservations cancelled within 12 hours of the reserved court time and no-shows (when any person on the court booking has NOT shown up for a court reservation) will incur a penalty. After 2 penalties, court booking privileges will be withheld for 7 days. During this penalty period, the member will not be able to book any courts on our booking system.

    The UTC board reserves the right to issue penalties to members for any conduct that is considered misuse.

    6. Rain-out courts or wet courts do not need to be cancelled and will not result in any penalty. The court bookings will be cancelled as soon as the monitor sees that the courts are not playable. For light drizzle and intermittent rain, please call the clubhouse((905)470-7059) for further information. Clay courts may be unusable for longer periods of time, depending on the severity of the rainfall.

    7. The club reserves the right to move bookings to any other court or cancel the court if necessary to accommodate club programming. Members will be notified should this occur. This does not take place often and we do our best to provide other options and accommodate players if it does happen.

Code of Conduct

1. To be assigned a court, members must check-in/register with the monitor on duty.

2. Membership ID must be presented to the monitor, otherwise you can be refused play. UTC membership is non transferable, and non refundable. UTC membership ID may only be used by the person to whom they were originally issued.

3. Only proper tennis attire (including proper tennis shoes) will be allowed on the courts. (Jeans, cut-offs, casual shoes and sandals will not be permitted.)

4. Members must use the court walkways, gates and clubhouse for quick and quiet access to the courts.

5. Proper shoes are essential when using the clay courts. Use the "Tennie Two Step" to remove clay from your shoes each time after playing on the clay courts.

6. A maximum of 4 players are allowed on the court at one time. Spectators are not permitted on the court.

7. The following are not permitted in the club facilities:

  • Abusive language or behaviour

  • Spitting on the courts

  • Alcoholic beverages

  • Animals of any kind

  • Skateboards, scooters or roller blades

  • Cell phones are not to be used on the courts

8. Have fun and enjoy your game - remember tennis etiquette!

  • Talk quietly on the court and when standing near tennis courts in use.

  • To retrieve a ball from another court, wait until the players have completed a point to ask them to return it to you. To return a ball to another court, wait for a break in play on their court or roll the ball to the back of their court.

  • Be respectful of others.

Abuse & Harassment Policy

UTC provides an environment that fosters mutual respect and working relationship free of abuse. For details, please consult our Abuse & Harassment Policy.

Please respect our monitors when they enforce the rules. If you have any concerns please contact the Board.